Terms and conditions

This agreement (the "Agreement") constitutes a legally binding contract between you ("you" or "your") and Printsonn LLC, a New Jersey LLC doing business as Printson ("Printson"), governing all your usage of the Printson.com website (the "Site") and the services offered on or through the Site (collectively referred to as the "Services"). For convenience, we will collectively refer to Printsonn LLC, its subsidiaries, and affiliated companies as "Printson," "we," "our," "us," and similar pronouns. Printson operates as a print-on-demand company serving businesses seeking to outsource printing and delivery services. Printson specializes in white-label printing and dropshipping of products ("Products") directly to both you and your customers ("Customers").

The provision of the Services is contingent upon your unconditional acceptance of all the terms and conditions contained herein. Additional terms and conditions are outlined in various other policies and procedures, including but not limited to Shipping, Return Policy, Privacy Policy, among others. These policies encompass supplementary terms and conditions applicable to the Services and are integral parts of this Agreement. Your use of the Site signifies your consent and agreement to be bound by this Agreement. Furthermore, by placing orders for products or services through the Site, you acknowledge and affirm your adherence to this Agreement. If you do not concur with the terms herein, kindly refrain from using the Site or any other Services.

If you exclusively use our Services for personal purposes, you will be categorized as a "User." Should you employ our Services to process orders or distribute Products to third parties, including Customers, you will be designated as a "Merchant."

IRRESPECTIVE OF WHETHER YOU ARE A USER OR A MERCHANT, SECTION 18 OF THIS AGREEMENT MANDATES THAT ALL DISPUTES (AS DEFINED BELOW) ARISING FROM OR PERTAINING TO THIS AGREEMENT BE SUBMITTED TO MEDIATION, AND IF NOT RESOLVED THROUGH MEDIATION, BE RESOLVED THROUGH ARBITRATION ON AN INDIVIDUAL BASIS, INSTEAD OF PURSUING JURY TRIALS OR CLASS ACTIONS, UNLESS OTHERWISE INDICATED IN SECTION 18. IF YOUR COUNTRY OF RESIDENCE IS WITHIN THE EUROPEAN ECONOMIC AREA, THIS PROVISION APPLIES TO ANY LEGAL ACTION YOU INTEND TO COMMENCE AGAINST PRINTSONN LLC IN THE UNITED STATES.



1. Access & Membership

To enjoy all the benefits offered by Printson, you can register for an account and become a member ("Member"). Membership requires registration on the Site, including providing accurate personal information. Printson may serve as a print provider for various distribution companies. Due to contractual agreements with these companies, we may not accept merchants if they have previously selected Printson as a print provider through a different distribution company. You have the option to opt out of marketing and promotional activities, including email communications. You can cancel your membership at any time by accessing your account settings on the Site.

To complete your registration, you must provide your first name, last name, email address, and create a secure password. You are prohibited from using another user's Printson account without their explicit permission. You are solely responsible for all activities conducted under your account, and you must maintain the security of your account password. You must immediately notify Printson of any security breaches or unauthorized use of your account. While Printson will not be liable for losses incurred by you or your customers due to unauthorized account usage, you may be held responsible for any losses incurred by Printson or other parties as a result of such unauthorized use.

Printson reserves the right to change, suspend, or discontinue the Services, Products, fees, charges, or terms at any time. This includes changes to the availability of features or content, except for orders confirmed for European Economic Area Users. Printson may also impose limitations on specific features or Services or restrict User access to certain parts or all of the Services without prior notice or liability.

If you are an individual (rather than an organization or entity), you certify to Printson that you are at least 18 years old. However, if you are an individual residing in Japan, you certify that you are at least 20 years old. If you are using the Services on behalf of an organization or entity, you certify that you are legally authorized to bind that organization or entity to this Agreement and utilize the Services on their behalf. Notwithstanding the above, you agree to assume full responsibility for your selection and use of the Services. This Agreement is void where prohibited by law, and access or use of the Services is prohibited in such jurisdictions.


2. Modifications

Printson reserves the right, at its sole discretion, to modify this Agreement, its terms, as well as the fees and other charges for our Services, without affecting orders for European Economic Area Users that Printson has already confirmed. All such modifications will take effect immediately upon their posting on the Site. It is your responsibility to review and familiarize yourself with these modifications. You agree to review the terms of this Agreement each time you access or use the Site to stay informed about any changes made to this Agreement. By accessing or using the Site and other Services after Printson has posted the modifications on the Site, you indicate your acceptance of the modified terms and conditions of this Agreement. If you do not agree to the modified terms, you are not authorized to access or use the Site or other Services. In such a case, you must send Printson written notification, including via email, and your Printson account will be closed within 30 days of the notice.


3. Use of Services

  • Don’t Use Our Services to Break the Law. You agree not to violate any laws in connection with your use of the Services. This includes local, state, federal, and international laws that may apply to you or Printson. You are responsible for obtaining any necessary permits or licenses required for the operation of your business. You must not engage in fraudulent, theft, anti-competitive, threatening, or other unlawful activities that may harm Printson, another Printson user, or a third party. You also confirm that you are not the subject of trade, financial, or economic sanctions, and you are not listed on any sanctions-related list, including those maintained by OFAC, the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty’s Treasury of the United Kingdom. Furthermore, you agree not to export, reexport, or otherwise transfer Printson's Products to countries or territories that are subject to comprehensive embargoes or sanctions, including but not limited to Cuba, Iran, Syria, North Korea, and the Crimea region. You shall not use the Services to impersonate or exploit minors or engage in any activities that harm minors in any way.
  • System Integrity: You agree not to interfere with or disrupt our Services, including distributing viruses or other harmful code. You shall not use the Services to send or receive material that violates this Agreement or engage in any conduct that restricts or inhibits others' use of the Services. Printson reserves the right to audit its platforms (systems) to ensure compliance with this Agreement.
  • Brand Guidelines: The name "Printson," our iconography, phrases, logos, and designs associated with the Products or Services are trademarks, service marks, or trade dress of Printson and are used for proprietary purposes. Except as expressly provided in this Agreement, Printson does not grant you any rights to use its trademarks, service marks, or trade dress. When referencing our Products or Services, you may state that they were provided by Printson, but you must include a statement attributing the trademark to us. You are prohibited from using any of our trademarks in your own trademarks, in connection with activities, Products, or Services that are not ours, in a manner that may cause confusion, or in a disparaging manner.
  • Sharing Ideas: We welcome your suggestions and ideas. Any unsolicited ideas or materials you submit to Printson (excluding your Content or Products) are non-confidential and non-proprietary. By submitting such ideas and materials, you grant Printson a non-exclusive, worldwide, royalty-free license to use and publish them without compensation to you.
  • Communication Methods: By using our Services, you agree to receive legal information electronically (via email, etc.) rather than in paper format. This approach is more environmentally friendly.
  • New Jersey Users: Under New Jersey law [Include relevant information for New Jersey users].
  • Digital Items: Digital items, including mockups, templates, images, and other design assets, created in connection with our Products and Services, along with their intellectual property rights, are exclusively owned by Printson. These digital items may only be used for advertising, promoting, offering, and selling Printson's Products and may not be used for other purposes or in conjunction with products from other manufacturers.


4. Content and Services

Items Purchased Through Our Sites by Your Clients:

4.1. You acknowledge and understand that Printson cannot and does not provide any warranties regarding your Content, stores, or the products you sell to your Customers that may be warehoused by us. Any legal claims related to a product your Customers purchase must be directed toward you as the seller of that product. By using our Services, you release Printson from any claims associated with products sold by you through our Services. This includes claims of misrepresentation to your Customers or claims for physical injury or property damage caused by any of your products that are warehoused by Printson.

Accessed Content:

4.2. While using our Services, your Customers may encounter materials they find offensive or inappropriate. We do not make representations or warranties concerning any content posted by others through the Services. Printson is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by others that you or your Customers access through the Services. By using our Services, you release us from any liability related to such content.

Third-Party Services:

4.3. Our Site(s) may include links to third-party websites or services that are not owned or controlled by Printson (e.g., links to Facebook, Twitter, and Pinterest). You may also need to use products or services from our subcontractors or other third parties to access certain aspects of our Services (e.g., compatible mobile devices for our mobile apps). When you use these third-party services, you do so at your own risk. The terms of use for these third-party services are solely between you and the third party, and Printson is not a party to those agreements. You agree that Printson is not liable to you in any way for your use of these third-party services.

Our Services:

4.4. Printson is committed to continuously improving our Services, but we acknowledge that we are not infallible, and issues may arise. You understand that our Services are provided "as is," with all faults and without any warranties, except for the warranties provided for Products in Section 6 below. To the maximum extent permitted by law, we expressly disclaim all warranties or conditions of non-infringement, merchantability, and fitness for a particular purpose, as well as any warranties or conditions implied by a course of performance, course of dealing, or usage of trade, with respect to our Services, except for the warranties or conditions provided for Products in Section 6 below. Some jurisdictions may not allow limitations on implied warranties or conditions, so these limitations may not apply to you. We do not guarantee that:

  • The Services will be secure or available at any specific time or location. Printson shall not be held liable for any delays, interruptions, or loss of data associated with the use of our Site and Services. In cases where it is not possible to perform the Services at the intended location, Printson will make reasonable efforts to carry out the Services at alternative locations.
  • Any errors for which Printson is responsible will be corrected.
  • The Services will always be free of viruses or other harmful materials.
  • The results of using the Services will meet your expectations. Your use of the Services is entirely at your own risk.

Limitation of Liability:

4.5. To the fullest extent permitted by law, neither Printson nor any other Printson party shall be liable to you or your customers for any lost profits or revenues, diminution in value, or for any consequential, incidental, indirect, special, exemplary, enhanced, or punitive damages arising out of or relating to the services or this agreement, regardless of (i) whether any of the foregoing damages were foreseeable, (ii) whether or not you were advised of the possibility of incurring any of the foregoing damages, (iii) the legal or equitable theory (contract, tort, or otherwise) upon which the claim is based, and (iv) any specific circumstances of you and/or your customer. The liability of the Printson parties will under no circumstances exceed the actual amount paid by you for the service that you have purchased or used through the site. Some jurisdictions do not allow the exclusion or limitation of incidental, consequential, or certain other damages, so the above limitations and exclusions may not apply to you.


5. Limited Warranty on Products

Not applicable to Users residing in the European Economic Area.

Limited Warranty:

5.1. We guarantee that, at the time of delivery of a Product to a User or the Merchant's Customer, the Product will not have any significant defects or damage (referred to as the "Limited Warranty").

Who Can Utilize This Warranty?

5.2. Printson extends the Limited Warranty exclusively to Users and Merchants. The Limited Warranty coverage becomes void if a User or the Merchant's Customer sells or transfers a Product.

What Is Not Covered by This Warranty?

5.3. This Limited Warranty does not cover damage to or defects in a Product resulting from any of the following: (a) actions taken by you or third parties; (b) mishandling, including during shipping, use, or storage of the Product; (c) failure to follow Product instructions; (d) modifications to the Product; (e) unauthorized attempts at repairing the Product; (f) external factors such as accidents, fire, floods, "acts of God," or other uncontrollable events; or (g) any costs or expenses related to the loss of Product use or any other costs or expenses not covered by this Limited Warranty. Additionally, this Limited Warranty does not encompass items provided by third parties, size exchanges, or buyer's remorse.

Furthermore, as mentioned elsewhere in this Agreement, we cannot guarantee that the colors and details in our website images are 100% accurate representations of a Product, and sizes might be approximate in some cases. Consequently, this Limited Warranty does not cover such matters.

Coverage Duration:

5.4. This limited warranty begins on the date of Product delivery to the User or the Merchant's Customer and lasts for thirty (30) days (the "Warranty Period"). It should be noted that according to certain jurisdictions, the User may be entitled to a longer Warranty Period.

Remedies Under This Warranty:

5.5. Regarding any significantly defective or damaged Product, we will, at our sole discretion, either: (a) replace the Product (or the defective or damaged part of the Product) at no cost, or (b) refund the purchase price paid to us by the User or the Merchant, including shipping fees for the defective or damaged Products.

How to Obtain Warranty Service:

5.6. Immediately after receiving a Product, you or your Customer (if you are a Merchant) should inspect the Product. To be eligible for service under this Limited Warranty, you must submit a claim within the Warranty Period in accordance with our Return Policy if a Product is significantly defective (including any printing errors by Printson) or damaged upon receipt, or if you received the wrong Product. If you are a Merchant, your Customer should contact you regarding any significantly defective or damaged Product and for any instances of receiving the wrong Product.

Limitation of Liability:

5.7. The remedies outlined in this section 5 are your exclusive remedies (and our entire liability) for any breach of this limited warranty. Under no circumstances shall our liability for a defective or damaged Product exceed the actual amount received by us for the Product, nor shall we, to the fullest extent permitted by law, be liable for any lost profits or revenues, loss in value, or any consequential, incidental, indirect, special, exemplary, enhanced, or punitive damages or losses arising from our Products. This applies regardless of whether any of the aforementioned damages were foreseeable, whether or not you were informed of the potential for such damages, the legal or equitable basis of the claim (contract, tort, or otherwise), and the specific circumstances involving you and/or your customer. Some jurisdictions do not permit the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty grants you certain legal rights, and you may also possess other rights, which may vary based on your jurisdiction. We restrict the duration and remedies of all implied warranties or conditions related to our Products, including but not limited to warranties or conditions of merchantability and fitness for a particular purpose, to the duration of the warranty period. Some jurisdictions do not allow limitations on the duration of an implied warranty or condition, so the above limitation may not apply to you.


6. Your Rights in Case of Non-Conformity

6.1. If you are a User residing in the European Economic Area, the legal guarantees established by Directive 1999/44/EC on consumer sales and guarantees shall apply to the sale of our products. As a result, you are entitled to the following rights, free of charge:

a. Repair or Replacement: You have the right to have the products repaired or replaced, as prescribed by law, in cases of non-conformity. Printson shall cover the costs associated with returning the product for repair or replacement, as well as any expenses related to delivering the repaired or replaced product to you.

b. Price Reduction: In the event that repair or replacement is not possible or fails to correct the non-conformity, you have the right to an appropriate reduction in the price of the products.

c. Contract Cancellation: If the non-conformity is substantial and cannot be rectified, you may choose to cancel the contract.


7. Responsibilities of Site Members and Visitors

7.1. Violation of this Agreement or any other rules will lead to the termination of your Printson account.

7.2. Printson and its authorized representatives reserve the right (though not obligated) to pre-screen, reject, or remove any Content available through the Services at their sole discretion. Without limiting the foregoing, Printson and its representatives have the authority to remove, block, or disable any Content. You acknowledge that you are solely responsible for evaluating any risks associated with the use of Content, including reliance on its accuracy, completeness, or usefulness. In this context, you understand that you should not rely on any Content generated by Printson or submitted to Printson, including information within Printson collaborations, posts, and all other parts of the Printson Services.

7.3. Beyond other available remedies, we may choose to restrict, suspend, or terminate our Services and your account, prohibit access to our Site, delay, remove, block, or disable hosted Content, and take technical and legal actions to exclude you from the Site if we determine that you are causing issues, potentially leading to legal liabilities, violating this Agreement, or acting in a manner inconsistent with our policies' letter or spirit. Additionally, we reserve the right to cancel unverified accounts or accounts that have remained inactive for extended periods. You are responsible for providing Printson with accurate and truthful information, including but not limited to your name and surname (if you are a User) or retail price (if you are a Merchant). In the event that you provide inaccurate or false information to Printson, (a) you shall be liable to Printson for any damages and losses, including taxes, arising from such inaccurate or false information, (b) you shall reimburse Printson for these damages and losses, including taxes, and (c) Printson shall have the right to charge you for such damages and losses, including taxes, and may otherwise limit or suspend your access to the Services.


8. Payments and Fees

8.1. Printson offers two plan options. You can utilize Printson at no cost by using our site, or you can opt for a Printson Pro plan with additional features. For more details regarding the extra features, please click here.

8.2. To order product samples or fulfill customer orders, you are required to make advance payments to Printson for the preparation, packing, and shipping of your orders.

8.3. You can find the prices for our products here, and you can also review shipping rates through this link.

8.4. Payment for your products can be made through your existing Printson wallet or another accepted form of payment via your dashboard. You must have a credit or debit card linked to your Printson account or connect Printson to your PayPal account. We are unable to transfer your balance from another sales channel.

8.5. By default, if you have an existing balance with Printson, we will first utilize the available funds and then charge your credit card/debit card or PayPal for any remaining balance.

8.6. We initiate the production of your orders after receiving payment. You have the option to adjust settings to modify how frequently we send orders for production and how you are charged for your orders, whether individually or in batches.

8.7. Periodically, we may apply a credit or coupon to your account. This credit can only be utilized for future orders through Printson and cannot be withdrawn or converted into cash. Coupons cannot be applied retroactively and are valid for a single order. You cannot combine multiple coupons, and the value of each coupon is divided according to the total line items in the order.

8.8. We are here to assist you with any order-related issues. Please contact us via email if you encounter any problems with your orders before reaching out to your credit card company. We are available to review and address the issue with you. However, if you initially contact your credit card company, we cannot take further action until the dispute is resolved through your credit card company or you voluntarily cancel the credit card dispute.

8.9. If you withdraw funds from your Printson balance via your dashboard, the funds will be returned to the original source, such as your credit card, debit card, or PayPal balance. Credits, coupons, or subscription bonuses cannot be withdrawn.

8.10. Printson does not cover your sales tax or other taxes, such as local taxes on your transactions. You are responsible for paying any sales tax or other taxes applicable to your transactions, which may vary depending on your location, the delivery destination, and the entity responsible for producing or selling the goods. To determine your tax obligations and obtain further information, we strongly recommend consulting a local tax accountant or CPA. Unfortunately, we cannot provide tax, accounting, legal, or bookkeeping advice.

8.11. If you are located in Europe or regularly ship to Europe, you may be familiar with European Union regulations. Due to European Union regulations, Printson is obligated to collect VAT (Value Added Tax) on every order produced and shipped within the EU. If you have a registered business in the EU, you can apply for a VAT exemption. If you possess a VAT number, you may qualify for such an exemption. Please reach out to us with your business details and VAT number, and we will assist in determining your eligibility for a VAT exemption.

Printson Pro Plan

Recurring Subscription

8.12. The Printson Pro plan offers various benefits, including up to a 20% discount on all Printson products. Subscriptions automatically renew on a monthly or yearly basis until canceled or terminated by you. To avoid being billed for the next subscription period, you must cancel your subscription on the day prior to the renewal date.

8.13. Upon subscribing, you will receive a bonus subscription credit, which is a one-time credit applied to your Printson wallet. No additional bonus is provided if you modify your subscription or subscribe and resubscribe. You can apply this subscription bonus to your next order.

8.14. You have the opportunity to compare plan types before subscribing to a Pro Plan. Once you subscribe, you will see the plan discount applied.

Billing

8.15. Upon initiating your subscription and subscribing, you authorize us to charge the entire subscription fee to your designated payment method. You acknowledge that this amount may vary or change over time, such as due to changes in subscription plans or promotional offers. You authorize us to charge your provided payment method for these amounts.

8.16. In the event of significant pricing changes for our services, we will notify you via email. We retain the absolute right to modify pricing for our services or the Printson website at any time.

8.17. Subscription fees are charged via auto-renewal. We will automatically charge your payment method on the monthly or annual anniversary of your subscription start date unless you cancel by the day before the start of the subscription period. If your payment method is declined or has experienced issues, we reserve the right to adjust the timing of charges.

8.18. When switching from a monthly to a yearly subscription, your monthly subscription will immediately terminate, and Printson will commence your yearly subscription from the date of the switch. If you were charged for unused days, we would deduct the amount proportionally from the subscription fee. However, if you switch from a canceled monthly account to a yearly account, your monthly subscription will terminate, and your yearly subscription will commence as of the switch date, with the full yearly subscription fee applied.

Coupons for Printson Pro Plan

8.19. Printson may offer coupons for a free trial of Printson Pro Plan subscriptions with specific time limitations, such as 30 days.

8.20. You can obtain a coupon code through Printson affiliates or other marketing channels.

8.21. Upon entering the coupon code in the payment section, you will be prompted to select either a monthly or yearly subscription option and enter your payment method details.

8.22. You have the flexibility to cancel your free trial and recurring monthly or yearly charges at any time. After activating your coupon code, you can cancel your Pro Plan Subscription if you do not wish to be


9. Taxes

9.1. Except as specified in the limited circumstances described below, you are solely responsible for (and shall collect) all relevant taxes, including but not limited to sales taxes, VAT (Value Added Tax), GST (Goods and Services Tax), and any other applicable duties associated with the Products (as applicable).

9.2. In specific U.S. states and countries, Printson may assume the responsibility of collecting the applicable taxes from you as the seller and remitting them to the relevant tax authority (as applicable).

9.3. In certain situations, you may be required to furnish a valid exemption certificate, such as a Resale certificate, VAT ID (Value Added Tax Identification Number), or ABN (Australian Business Number).


10. Shipping

10.1. Once your order is confirmed, it may not be possible to modify or cancel it. If you need to make changes to certain parameters or customer addresses, please check if such options are available in your account. While we are not obligated to make alterations to your order, we will make our best efforts to accommodate such requests on a case-by-case basis.

10.2. The risk of loss, damage, and title for Products is transferred to you upon our delivery to the carrier. If the carrier's tracking indicates that the Product was delivered, it becomes your responsibility (if you are a User) or your Customer's responsibility (if you are a Merchant) to file a claim with the carrier for any lost shipments. In such instances, Printson will not issue refunds or resend the Product. For Users within the European Economic Area, the risk of loss, damage, and title for Products passes to you once you or a third party designated by you takes physical possession of the Products.

10.3. If carrier tracking indicates that a Product has been lost in transit, you or your Customer may file a written claim for the replacement of the lost Product (or a credit to the Member's account) in accordance with Printson's Return Policy. Claims for Products lost in transit must be submitted within 30 days of the estimated delivery date. All such claims are subject to investigation and the sole discretion of Printson.


11.Product Descriptions

While many elements of our products are standardized, all items available for purchase are detailed on their dedicated page within our website. We consistently strive to depict each design as accurately as possible through the use of photographs and descriptions provided by our team of designers, artists, or photographers.

We maintain a commitment to ongoing product development to provide you with the optimal blend of design and performance. As such, we retain the right to modify product specifications, pricing, packaging, and any related services at any time without prior notice. We strongly encourage you to review the product description and design carefully before placing an order.

Our dedicated efforts are directed towards presenting you with the highest-quality images and descriptions. However, we cannot guarantee that the colors and details shown in website visuals are a 100% precise representation of the product. In some cases, sizes may also be approximate.

Occasionally, during the production process, products may incur damage. We want to assure you that we do not knowingly ship damaged items to you (or your customers). Nonetheless, these damaged items may still be put to charitable use. Printson reserves the right to contribute all damaged items, whether fully or partially designed, to charitable causes. By doing so, you agree to waive any rights to collect royalties or other fees in relation to damaged products that are donated.

In the event that a product ordered by a Merchant becomes unavailable, and the Merchant has not opted out of product substitutions in store settings, Printson may, at its discretion and without explicit notice, substitute the product with the most appropriate alternative within the order to avoid delays in fulfillment. This substitution may occur unless a suitable replacement cannot be found, in which case the Merchant will need to await the restocking of the original product. If the alternative product exceeds the price of the original product being substituted, Printson will invoice the Merchant for the amount paid for the initial product in the order. For alternative products priced lower than the original, we will refund the difference. If you wish to exclude alternative products, you can adjust this in the store settings. Unless the Merchant has opted out of product substitutions in the store settings, it remains the sole responsibility of the Merchant to inform their customers of the substitution of a product with a suitable alternative.


  1. 12.Product Purchase

Your purchase constitutes an order for a Product for which you have made the applicable payment and/or other charges that we have duly received and accepted. Products that are not accepted by us in the same order shall not be considered a part of the contract. We retain the right to decline any orders at our sole discretion.

Orders are placed and received exclusively through our website. Prior to making a purchase from us, it is your responsibility to verify and ensure your full capability to receive the Products. Accurate details, including the recipient's name, delivery address, postal code/ZIP code, an up-to-date telephone number, and email address, are absolutely essential to guarantee the successful delivery of Products.

All information requested on the checkout page must be completed with precision and accuracy. We will not assume responsibility for missed deliveries resulting from incorrect or misspelled recipient names or surnames, delivery addresses, or inappropriate phone numbers. If you wish to request changes to the delivery address, phone number, or any other special requirements, please don't hesitate to contact us directly.


13.Artist Design Gallery

An Explanation of the Artist Design Gallery

Printson features an Artist Design Gallery integration that empowers you to create products with a selection of both free and paid images. There is no initial cost for you to utilize these designs.

Each time you make a sale of a product featuring one of these designs, a small fee is included in the product cost, which is then paid to the designer of the image.

You have the freedom to generate as many products as you desire and only incur design fees when a product is sold.

Pricing

For paid designs, the design fee ranges from USD 0.49 to 0.99 per image. This fee is applied each time a product featuring the image is sold and is seamlessly incorporated into Printson's production cost.

You will have the opportunity to preview the design fee before proceeding to publish the product. Your customers will also be able to see the design fee when they view and use the design through our mockup generator and a design library that showcases all available designs on Printson.

Additional Information

You may use the image within the Printson platform; however, it is prohibited to use the image outside of the Printson platform or to download the image.

If you opt to use multiple images for a single product, the image fee will be applied to each image, leading to an increased production cost.


14.Delivery

We provide delivery services to most locations worldwide. You are responsible for covering the costs associated with delivery. Delivery fees are separate from the price of the Product and may vary based on the delivery destination and/or the type of Products ordered. Additional charges may apply for deliveries to remote or challenging-to-access locations that require special attention. While flat-rate delivery charges are displayed on our checkout page, please be aware that we retain the right to inform you of any additional delivery charges applicable to your specific delivery address.

Certain Products may be packaged and shipped separately. While we strive to meet delivery estimates, we cannot guarantee specific delivery dates. To the extent permitted by law, we assume no responsibility for Products delivered after the estimated delivery date, except for notifying you of any known delays. Delivery timeframes displayed on our website are averages and should be considered as such; actual delivery times may vary, with some deliveries taking longer or, conversely, arriving much faster. All delivery estimates provided at the time of placing and confirming an order are subject to change. In any case, we will make every effort to contact you and keep you informed of any changes. Our goal is to make the Product delivery process as straightforward as possible.

Ownership of the Products will transfer to you or the customer only after we have received full payment for all outstanding amounts related to the Products, including delivery charges and taxes, and have handed the Products over to the carrier.

We make no guarantees regarding any collaborations we engage in with you, including collaborations related to services, Products (including new Products), or integrations with vendor platforms.


15.Release

To the greatest extent permitted by applicable law, you hereby release both us and all other parties affiliated with Printson (referred to as "Printson Parties") from any and all claims, demands, along with any and all damages, losses, liabilities, judgments, expenses, including reasonable attorney fees, of any kind and nature, whether known or unknown. These claims and demands are related to or arise from:

a) Matters disclaimed by Printson (or for which Printson offers no guarantees) under the terms of this Agreement, or

b) Matters for which you provide indemnification or release Printson under the terms of this Agreement.

This release covers a broad spectrum of claims and demands, and it is applicable without constraints.


16.Indemnification

To the maximum extent allowable by law, you shall safeguard, indemnify, and shield Printson and the other Printson Parties from any claim or request presented by any third party (including, but not limited to, your customers), as well as any and all damages, losses, liabilities, judgments, expenses, including reasonable legal fees, and other costs of every kind and nature, whether recognized or unrecognized. These claims and demands are connected to or originate from:

a) Your violation of this Agreement,

b) Your utilization (or misuse) of our Services,

c) Your Content,

d) The infringement by your Content or your account on the intellectual property or other rights of another person,

e) Your breach of any law or the rights of a third party, or

f) If you are a Vendor, any assertions related to products or items distributed by you through our Services. This encompasses claims for misrepresentations made by you to your customers and claims for physical harm or property damage resulting from any of your products or items stored by Printson on your behalf. We hold the right to manage our legal defense in the manner we deem appropriate, even if you are providing indemnification. In such a scenario, you agree to collaborate with us to enable the execution of our legal strategy.


17.Applicable Law

This Agreement, along with any disputes and claims arising from or related to this Agreement, its subject matter, or formation, including disputes and claims that are not contractual in nature, are regulated by the laws of the State of New Jersey. This is irrespective of your place of residence or location in the world. It is important to note that nothing in this Agreement, including the choice of law provision mentioned above, impacts your rights as a User to rely on any compulsory legal provisions of the country where you reside.


18.Arbitration and Jury Trial Waiver

The term "Disputes" encompasses all disagreements and claims that arise in connection with this Agreement, its subject matter, or formation, including non-contractual disputes and claims against Printson. All Disputes must first be submitted to mediation through JAMS in Princeton, New Jersey. In the event that mediation does not resolve the Dispute, it shall ultimately be settled through final and binding arbitration, utilizing the English language. The arbitration proceedings shall be administered by the American Arbitration Association (the "AAA") under its Commercial Arbitration Rules ("Commercial Rules") that are in effect at the time. These Rules are considered to be incorporated into this Agreement by reference. As of the date of this Agreement, you can access them here or by contacting the AAA at 1–800–778–7879. The Federal Arbitration Act governs this Agreement. The arbitration shall be administered by the AAA and conducted by a sole arbitrator selected in accordance with the Commercial Rules, unless the parties mutually agree otherwise in writing. Unless explicitly agreed upon in writing by Printson and you, all arbitration hearings will be held in Princeton, New Jersey. A judgment on any arbitration award may be entered and enforced by any court with jurisdiction to do so. Any arbitration will be conducted on an individual basis, and neither the arbitrator nor the AAA is authorized to conduct a class arbitration, class action, or resolve claims of more than a single claimant in any manner other than a single proceeding, unless both parties consent. You and Printson acknowledge that in certain cases, AAA may determine that the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution are more appropriate. You and Printson agree to abide by the AAA's decision regarding the applicable rules in cases where one party asserts that the Commercial Rules are not suitable.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PRINTSON KNOWINGLY, VOLUNTARILY, IRREVOCABLY, AND ABSOLUTELY WAIVE ALL RIGHTS TO A TRIAL BY JURY IN ANY AND ALL DISPUTES (AS DEFINED ABOVE). THIS WAIVER OF JURY TRIAL IS DELIBERATELY MADE, AS BOTH YOU AND PRINTSON PREFER TO RESOLVE ALL DISPUTES (AS DEFINED ABOVE) AS SET FORTH IN THIS SECTION 18. THIS WAIVER OF JURY TRIAL IS A SIGNIFICANT FACTOR IN ENTERING INTO THIS AGREEMENT. FURTHERMORE, YOU AND PRINTSON KNOWINGLY, VOLUNTARILY, IRREVOCABLY, AND ABSOLUTELY WAIVE ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY OTHER FORM OF JOINT DISPUTE RESOLUTION WITH OTHER PARTIES.

However, you may choose to assert your claim in "small claims" court instead of arbitration if you provide us with written notice of your intent to do so before submitting any claim to arbitration, provided that (a) your claim qualifies, (b) your claim remains in such court, and (c) your claim proceeds on an individual, non-representative, and non-class basis.

Furthermore, notwithstanding the above, each party retains the right to initiate a legal action in a court with the appropriate jurisdiction for injunctive or other equitable relief, pending a final decision by the arbitrator.

You and Printson shall each bear 50% of all fees and expenses of JAMS Mediation, AAA, and the arbitrator, unless otherwise stipulated by the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution). The arbitrator may award such fees and expenses of the AAA and the arbitrator, as well as other expenses and reasonable attorneys’ fees, to the prevailing party in accordance with the provisions of the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).


19.Privacy and Processing of Personal Data

Printson collects your personal data to facilitate our Services. We are dedicated to safeguarding your personal data and privacy, and our Privacy Policy outlines and elucidates the manner in which we manage the personal information of Site visitors and Users. By agreeing to this Agreement, you are likewise consenting to and recognizing our Privacy Policy.

In the event that you are a Merchant and furnish us with the personal data of your customers, our Data Processing Terms, which are integrated into this Agreement through reference, are applicable.


20.General Provisions

This Agreement does not establish or imply any agency, partnership, joint venture, employer-employee relationship, franchisor-franchisee association, or the like.

Printson shall not be held liable or accountable to you, nor considered to have breached or defaulted on this Agreement, in the event of any failure or delay in Printson's performance under this Agreement caused by acts or circumstances beyond our reasonable control. Such acts or circumstances may include but are not limited to fires, floods, earthquakes, governmental actions, war, invasions, hostilities, national emergencies, explosions, terrorist threats or acts, riots or other civil unrest, insurrections, epidemics, lockouts, strikes, or other labor disputes (whether or not involving our workforce), difficulties or delays in obtaining supplies, telecommunication disruptions, or power outages.

You affirm that you possess all requisite authorizations to provide us with Customer's personal data to fulfill the obligations of this Agreement.

In order to ensure comprehensive customer support and improve service quality, Printson may access customer/user accounts as a customer in accordance with Printson's Privacy Policy.

If any provision of this Agreement is deemed invalid or unenforceable, that provision shall be omitted, and the remaining provisions shall continue in effect. At our sole discretion, we may transfer or assign this Agreement with prior notice to you. Section headings are provided for reference purposes only and do not limit the scope or extent of such sections. Our failure to act in response to a breach by you or others does not waive our right to act in response to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.

Printson retains the discretion to transfer or assign this Agreement or any rights or obligations under this Agreement at any time, including the right to engage third-party manufacturing services to perform any Services. If you are a User in the European Economic Area, and such transfer or assignment may diminish your protections under this Agreement, Printson will seek your consent in advance.

If you have inquiries regarding this Agreement, please contact us at support@printson.com.